Returns & Exchanges
We want you to be obsessed with your GIA pieces; however, if you are not completely satisfied, we accept returns on full-priced items within 30 days of delivery. Please ensure all garments are in their original condition with tags attached and hygiene liners in place.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully package your return items in their original packaging, ensuring all original tags and labels are securely attached.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.